ASTM offers training to its students in a carefully engineered environment. The courses are specifically designed by educational experts in order to nurture the student’s vocational skills and technical abilities. ASTM provides Vocational Skills training in Mumbai, Noida and Delhi regions. ASTM is also an approved training partner of National Skills Development Corporation and affiliated with Security Sector Skills Development Council(SSSDC), Electronic Sector Skills Development Council of India(ESSCI) and Retail Association Skills Council of India(RASCI).
Individuals in this position interact with customers to understand and service customer needs with specialization leading to maximization of business in a retail environment. Individuals in this position interact with customers by giving specialized service and product demonstrations to maximise business in a retail environment whilst striving for continous improvements in levels of services rendered. The individual needs to be physically fit to withstand working in a retail environment whilst being customer responsive. They need to have excellent product knowledge, interpersonal and listening skills.
2. To help keep the store secure
3. To help maintain healthy and safety
4. To demonstrate products to customers
5. To help customers choose right products
6. To provide specialist support to customers facilitating purchases
7. To maximise sales of goods & services
8. To provide personalised sales & post-sales service support
9. To create a positive image of self & organisation in the customers mind
10. To resolve customer concerns
11. To organise the delivery of reliable service
12. To improve customer relationship
13. To monitor and solve service concerns
14. To promote continuous improvement in service
15. To work effectively in your team
16. To work effectively in your organisation.
• Std 10th and above.
• Age :- 18 to 35 years
• 200 Hours
About Skillzy Training
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ASTM SKILLS PVT. LTD.
St. Andrews Church, Off Hill Road,Bandra (West), Mumbai- 400050
+91 22 2655 3030 / +91 22 2655 2217
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